Wireless, fiber and cable transmission to central station of alarm system signals.
In the not too distant future, the new "standard" for transmission to central station is going to be fiber, cable or wireless transmission.
The result may be the need to add components or upgrade existing alarms that are still using hard-wired, copper lines to the new means of signal transmission, i.e., broadband or wireless.
IMPORTANT! IF YOU HAVE AN EXISTING ALARM SYSTEM THAT TRANSMITS TO A CENTRAL STATION VIA COPPER TELEPHONE LINES, MAKE SURE YOU NOTIFY YOUR ALARM COMPANY OF ANY CHANGES TO YOUR SERVICE INCLUDING DISCONNECTED NUMBERS, A SWITCH TO DSL, FIBER OR CABLE. THE TELEPHONE COMPANY IS RESPONSIBLE FOR ALL DISCONNETS AND RECONNECTS TO THE EXISTING ALARM SYSTEM! BEFORE SWITCHING PHONE COMPANY'S, MAKE SURE TO INFORM THE PHONE COMPANY AND THE TECHNICIAN THAT ARRIVES AT YOUR HOME OR PLACE OF BUSINESS THAT YOU HAVE AN ALARM SYSTEM CONNECTED TO YOUR PHONE LINE(S)!
YOUR ALARM SYSTEM SHOULD BE CHECKED IMMEDIATELY FOR PROPER OPERATION AFTER ANY CHANGES ARE MADE TO YOUR TELEPHONE SERVICE(S) REGARDLESS OF THE TRANSMISSION TYPE OR TELEPHONE SERVICE PROVIDER!
TESTING CENTRAL STATION MONITORED ALARMS: It is a good idea to test your alarm especially if you have not had any alarms in the recent past. It only takes a few minutes and is done with us over the phone. Simply send us an e-mail (click on the "Contact" tab on the Navigation bar at the top of the page) and tell us the best time to reach you. We will call you back to make the test arrangement with you. Tests are scheduled weekdays between 10AM and 4PM. There is NO CHARGE for this test. If you have a monitored U/L listed commercial fire alarm installed by us, a communications test is not required since your system automatically tests central station communication every 24 hours. Sorry, but we can only perform tests for our customers.
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